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A bad start to a job

Home Forums General General Board A bad start to a job

Viewing 15 posts - 1 through 15 (of 39 total)
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  • #1936
    pea_doff
    Participant

    Here is a subject about a company in The Middle east and how they are treating there and other people, that will maybe in future help the ROV industry. An email i sent out to a few people about my bad experience.

    To Whom It May Concern

    I will take this opportunity to warn your potential future employees
    That FUGRO Middle East really does not care for human welfare,
    As can be confirmed by STS, MCS and ICI tracer co. (gamma flooded member detection).
    We were eventually greeted at Doha airport at 0730 local time after arriving at 0530 local time via London Heathrow from Aberdeen.
    (I expressly told them not to do this, as my luggage would never make it, which it has not).
    An agent acting on behalf of FUGRO middle east (Inchscape shipping services) finally identified themselves and accused all of us that we were late. I can ask people who were at work on the morning of 16th October 2008, to attest that neither myself, or any other was late. (The proof would be provided using the ministry for interior’s immigration computer).
    The young Indian gentleman then guided our party from the airport to his minibus where he took some of our party to a training facility to undergo H2S training,
    I was informed that the h2s course that I had completed five weeks earlier was not valid for Ras gas but only for Qatar petroleum. (Qatar petroleum is a major shareholder of Ras gas).
    We arrived at a training Centre at 09:30 local time and our course commenced at 10:00. The course lasted one hour thirty minutes. Upon completion of the H2S course the same Indian gentleman arrived to transport us to Ras Laffan. The driver made several stops en route taking a further hour.
    At 12:30 we were finally on our way to Ras Laffan. The journey to Ras Laffan lasted about one hour.
    When we arrived at the first security gate we waited about one hour before being summoned to have our luggage inspected (searched). This process lasted about twenty minutes. We were then asked to wait for another hour while the driver made multiple telephone calls to various parties, we do not understand the language that the driver was using and therefore we were not privy to the conversations. The driver’s body language did however suggest something was not right. Later
    The driver took our party to the immigration office at Ras Laffan port,
    We arrived at four thirty local time. The immigration office had us wait a further two hours, before the driver took our party to the quayside and deposited our belongings. The driver told us that the Stanford Princess was arriving in 30 minutes, we told him that we did nor believe him and demanded to speak to somebody with information, our party were not very happy as at this point most of us had not slept for thirty six hours, also at no time had we been offered food or water, if this had been the summer
    I think some of the men may have had to be taken to hospital and treated for dehydration and heat stroke.
    The driver returned to his vehicle and began to drive away the time now was eight o’clock in the evening and no sign of any crew or supply boat at the quayside.
    Some of the Ras Laffan employees noted that we were abandoned and decided to help by giving us a safety induction course. A further four hours passed before the Ras Laffan port authority police asked us what we were doing on the quayside. Being threatened at gunpoint with arrest and charges of terrorism we told the police that we were waiting for the Stanford Princess to take us to the Maridive 519, as this was the information that had been passed to us by Inchscape shipping services. They told us that the only vessel expected was the Charles F McCall.
    It later arrived at 01:00 on Friday 17th October. The police and Ras Laffan port employees discovered that this was the crew boat for Ras gas alpha, where the Maridive 519 was working. After pleading with the Charles F McCall captain to allow us to drink some water the captain also agreed to transport us to the Maridive 519.
    The captain reminded us he did not have a passenger manifest and that his actions were illegal under international maritime law. We boarded the Charles F McCall, which is a fast crew boat and does not have catering or accommodation facilities, however the vessel was high speed and it departed at 0130 on the 17th October 2008 en route Ras gas alpha. Four hours later the Charles F McCall arrived at the Maridive 519. The two vessels came alongside starboard to port and we were asked to climb up on the gunnels of the McCall to stand on the bull work 6 inch tubular to jump across to the Maridive bull work 6 inch flat steel plate, both of which were soaking wet from the morning condensation.
    As there was not a clear area of deck space to land on and the bull work is raised one Metre from the main deck, which is occupied by steel framework securing a hydraulic crane for launching the work class STS ROV, coupled with not having slept for over forty-eight hours, I declined to make a boat-to-boat transfer, which I deemed very dangerous.
    I do not want to become the subject of an IMCA safety flash!
    I insisted to use the personnel basket (Billy Pugh) transfer method via the Ras gas alpha platform.
    The Charles F McCall crew told me to get some sleep. I tried but was soon disturbed by the crew to transfer to Ras gas alpha. Upon arriving on the platform I was told that the Maridive 519 was not ready and I must wait. I was particularly tiered and very distressed about the whole journey, that I used some Colourful language, this in turn led to the Ras gas alpha personnel thinking that I was intoxicated, I offered to provide blood urine or breath samples and explained to the OIM what torture had occurred at the hands of FUGRO survey middle east. At this point the platform doctor realised that I was suffering exhaustion, dehydration and that I was mentally distressed from my ordeal at the hands of FUGRO survey Middle East. I was afforded some sustenance and some water; I was also offered a shower and somewhere to rest. After six hours I was summoned to transfer to the 519.
    I thanked the Ras gas staff for their professionalism and understanding and highlighted my admiration of their commitment to safe working practices. At five thirty on the 17th October 2008 I finally arrived on board the Maridive 519, to start at midnight.

    As regards the Maridive 519, an anchor handler by design, it is a very noisy vessel because the maneuvering bow thruster is not designed for DP use. The shower facilities are so small that it is not possible to fit in the shower cubicle, so flooding the cabin is normal and the food is not present, I mean that there does not seem to be any food on the vessel. Thank god for kit Kats and Snickers.

    I hope you are able now to understand why anybody who reads certain ROV sites on the Internet is not willing to work for FUGRO Survey Middle-East. I am not the only person to have to write the truth.

    Never let Safety or Human welfare get in the way of bigger profits.

    Yours Sincerely,

    #20101
    Ray Shields
    Participant

    I guess you have never worked oyt in the Midle East much then have you? All this hanging about, not being met etc. sounds par for the course.

    Middle East Manyana!

    I would agree arrangements by Fugros AGENT (your transportation was badly done by their Agent, did they even know how badly it went, did anyone ever contact Fugro themselves?) was not very good.

    However, after you boarded the Charles F McCall (if it was "illegal under international maritime law" why did he take you?) the rest of it was all well outwith Fugro and their Agents hands once you got onboard a boat they knew nothing about.

    Lessons for everyone else – ALWAYS have contact details and a means to contact 1) the local company you are going to work for (not just their Agent) and 2) someone back in the UK/home country who you can get to chase up help.

    #20102
    Gamekeeper
    Participant

    Ray

    Please qualify your statement

    "I guess you have never worked oyt in the Midle East much then have you? All this hanging about, not being met etc. sounds par for the course.

    Middle East Manyana! "

    And this makes the initial post above acceptable behaviour from any Survey/ ROV Company………. Give yourself a shake man!

    #20103
    Andy Shiers
    Participant

    Nope , There is no excuse for this type of behaviour !
    Unfortunately this is standard practice out in the Middle-east and Africa as Ray said πŸ™
    But it does not have to be that way if the ROV manager gets his arse in gear and fires a rocket up the Agents preverbial 😯
    The ROV manager effectively couldn’t give a toss once he has the team on paper and it’s the weekend .
    If the conditions are not what you have been told they are like , in other words primed for the job , or , the way you are being treated is un-acceptable to western or normal standards ( Bearing in mind this is the Oil and Gas Industry which has a standard all round the world and rich in profits ) Then……………………….
    Walk off the job ! simple as that !

    #20104
    James McLauchlan
    Participant

    I guess you have never worked oyt in the Midle East much then have you? All this hanging about, not being met etc. sounds par for the course.

    Par for the course, or not, I feel it’s not acceptable though.

    In years of travelling around Asia to a different job I didn’t experience it as bad as described above. We came close when transiting to the GOM from the EU but, after complaints from various vessels about burnt out people arriving offshore, the beach finally relented and added an extra days transit so that on signers could get some rest before heading offshore. The weird thing is the office knew how long the transit period was for on signers but allowed it to happen rather than be proactive and fix it before the complaints start rolling in.

    There is no excuse for it happening in the Middle East. The company contracting the agent should attempt to ensure that this type of this doesn’t happen and also have in place a contingency plan, so that should a person have been in transit beyond a certain amount of hours they would be stopped at source and given ample time to rest and recuperate before continuing on. It may not be ideal for the people spending another day offshore, waiting for their relief, but better that than have people turn up that have been on the go for over 48hrs which is not acceptable at all.

    I don’t know if the office was advised or not but I agree that the people involved should have contacted the office about these events as soon as practicable. Also, the people caught in this should have put a block on further transit and requested the agent put them in a hotel whilst they fixes onward travel arrangements.

    You should never allow agents to dictate to you when you know that things are wrong and you are suffering as a result. They do not overly care how long you have been on the go. Their main interest is to get you off their hands as soon as possible and if that means dropping you on on a quayside and driving off then so be it.

    You should not allow an agent to drop you off without a vessel being present. What happens if the boat has been delayed by a day or so? Always have a 24hr emergency number to call back in your home country and don’t be afraid to use it!

    If more people took this approach there would be less chance of an extended transit happening.

    #20105
    Gordon Duncan
    Participant

    Yes I also agree this is should not be allowed in the Industry. It is up to all the ROV people to stay together and communicate things like this. Then the next time when you have read the company name and they offer jobs allarm bells ring… 😯

    It is up to us to change things, however procedure must be followed. That is if you can trust the people above you. If not just walk off.

    To be fair to Fugro, it now has Reece Mac alistair is working for them now and I think things will change. When we want to change things we must speak. Remember one man does not make a team but he can build one.
    So try give them a chance.

    #20106
    tinchicken
    Participant

    Fugro Middle East do this all the time, I have done jobs for them on a few occations (never again) and each time they promise to sort it ……. never do. This is very much the norm!!!!

    Take contact numbers with you Huh!!! Doesn’t make any difference.

    Unless the whole of the office staff has left (PM’s, admin, travel, pay, everyone) and Reece has started from scactch it isn’t going to change too rapidly. (Bit like trying to make cherry pie from shit)!

    #20107
    Andy Shiers
    Participant

    I have never tried that πŸ˜•
    What does it taste like 😯

    #20108
    tinchicken
    Participant

    Not brilliant, have had better ❗

    #20109
    Scott Beveridge
    Participant

    Sundance,

    Any thoughts dude? πŸ˜•

    Yes, I agree s**t like that happens all too far often in the ME. Pead_off, you got a pretty good run around there… I suppose that the ME is now or soon to be off your list of places to earn the greenback….

    #20110
    Ray Shields
    Participant

    I never said it was acceptable. I said hanging about and waiting at all stages and not being met by Agents happens quite often.

    When I worked in the office in Egypt, I made a personnel mob/demob procedure that all guys going offshore were to be given prior to joining which included several contact details and what to do if not met/missed contacts. Its not difficult.

    Getting reliable Agents was also a nightmare. 9/10 everything would go fine but then there was that 1/10 time when the same reliable guy would suddenly lose all common sense and screw everything up. There didnt seem any reason.

    It was like training a guy to go down a corridor and turn left, you explain it, you train him, you show him. He does it dozens of times no problem. Then, one time he goes down and turns right. You say to him "you turned right" he smiles and nods, "you were supposed to go left" he smiles and node, "why did you go right?" he smiles and nods!

    You really needed the patience of a saint!

    #20111
    Gordon Duncan
    Participant

    Ray, Hanging around waiting in most parts of the world does not happen often. I have been in the game 18 years. Also to be left at a dockside is not acceptable. That is when you tell the agent get me to the airport so I can book my own flight home. Travelling two days without sleep is unacceptable. Reading your initial post I thought you were an Office Worker. I do not know how much experience you have Offshore, but it does not seam much. Also in another post you said that a tranee with little or no experience is acceptable. Not in my books for 24hrs Ops. This can put stress on the whole team. There are too many Tranees with little or no experience in the industry being promoted within a year to Supervisor. This is unaceptable also. Many off your comments make me upset 😈 James in this Forum knows me and knows how experience I am. Also Scott knows me.

    #20112
    Andy Shiers
    Participant

    Do I ? πŸ˜•

    #20113
    Ray Shields
    Participant

    Ray, Hanging around waiting in most parts of the world does not happen often. I have been in the game 18 years… Reading your initial post I thought you were an Office Worker. I do not know how much experience you have Offshore, but it does not seam much. Also in another post you said that a tranee with little or no experience is acceptable. Not in my books for 24hrs Ops. … Many off your comments make me upset 😈 James in this Forum knows me and knows how experience I am. Also Scott knows me.

    Firstly if you bother to read back in this thread you will see that this is a discussion about what happened in the Middle East, and this is where I said it is common to be left hanging around, not most parts of the world. Do I have to type a second time that I never said it was acceptable? If you didnt read it the last time, I doubt you’ll notice it this time.

    Secondly which thread are you talking about where I said a trainee with little or no experience is acceptable? If you bother to read through any post I give on here I always tell people that you require technical qualifications and/or experience to become a Trainee.

    You’d best not read my comments then if they are going upset you. James also knows me too and unlike 90% on here I do not hide behind a pseudo name.

    #20114
    James McLauchlan
    Participant

    I never said it was acceptable. I said hanging about and waiting at all stages and not being met by Agents happens quite often.

    You are quite right Ray… You did not say it was acceptable.

    Par for the course, or not, I feel it’s not acceptable though.

    It was me that indicated that I felt it is not acceptable. I chose my words very carefully.

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