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Are agencies in cahoots with training mills?

Home Forums ROV ROV Rookie Corner Are agencies in cahoots with training mills?

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  • #4702
    Rinky
    Participant

    Well,

    this afternoon, i’ve tried phoning up some agencies to ask some stupid questions, the results so far have been informative, but not in the way i was expecting.

    i phoned up one, and the woman there stated that she couldn’t take anyone on without having been on a course… i.e. a £5,000 one, and whatever experience and quals one had were irrelevant, you just needed the IMCA certificate (like a lot of these offshore/marine certificates, I don’t really see the value of it, other than as a boxticking gravytrain for insurance).

    This thing about the course as a pre-req’ sounded like a pile of tramps’ trousers to me, i can’t imagine why any company would hire someone from behind a bar with a slice of paper with a tick on it, over someone who’d (for example) worked assembling/testing/fixing ROVs for a manufacturer for a few years and had a degree in electronics etc…
    The only conclusion I can draw is that the agency must have some "incentive" for directing punters towards the training mill.

    I’ll report later on further results, but my immediate sense is that none of these outfits "feel" entirely up front, honest, and professional, which is a shame.

    Please don’t take this the wrong way, but my experience of the marine world so far (not just ROVs) is making me begin to wonder whether the shoreside part of the whole marine sector is composed of thickies, mickey-takers, and pompous farts who got lucky in the 80s. There are some nice and very competent people about, but there don’t seem to be as many as there should be. Are they all cynical and mercenary? Or are there some who are straight up and know their stuff and genuinely pleasant and fair?!

    I can think of one or two companies that I wouldn’t mind working for (a ROV manufacturer not in Aberdeen, and a specialist shipping company with a lot of ROVs that does ROV training on the side), and by all accounts they seem sound, fair, skilled, good rep, and generally top places…
    but these agencies… are my suspicions anywhere near the truth or am I way off the mark? Is it just that they treat old hands higher up the pecking order "differently"?

    #31817
    Andy Shiers
    Participant

    I’ll give you an honest answer , 😀
    If you are a trainee and you go through an agency , I’ll black list you 😉
    Good luck on getting an interview with a ROV operator or manufacturer though.
    Hope that helps.

    #31818
    Ray Shields
    Participant

    Some Agencies and Training companies are one and the same (or owned by the same group).

    Also note there is NO such thing as an IMCA Certificate. IMCA do NOT certify anyone. They produce guidelines, schools may teach by these guidelines, but this is not the same at people then being certified by IMCA.

    Anyone who has a suitable technical qualification and experience and has attended an ROV training school is a TRAINEE, not a Pilot Tech.

    I continue to give my example of you hiring in a plumber. You would not go and hire a plumber from an Agency who was not fully qualified and experienced to fix your tap. Why do people think it is all right for Agencies to supply Trainees as competent Pilot Techs.

    #31819
    Rinky
    Participant

    ^
    I would choose a plumber based on seeing examples of his/her work, word of mouth from credible customers, or visiting the place s/he works (or looking inside his van) to see how tidy and organised it was, and the general attitude in terms of customer service I got from all that, as well as his/her own demeanour and presentation.
    If s/he was up front about his/her experience and limitations, and seemed genuinely knowledgeable and keen to work and not to BS me, I’d be well-disposed towards hm/her. I would be less interested in bits of paper beyond the legally required ones like Corgi (or whatever it’s called now).

    The trouble is that inbetween your applicant and the people they are going to work with are these other creatures called "HR staff", and they seem to do more harm than good. Though I appreciate that real technicians and engineers don’t want to be distracted from their work by people asking them for jobs and advice all the time (it’s a shame there aren’t HR people with technical backgrounds, but I guess that would cost double).

    You surely know what I mean about some aspects of offshore/ship jobs being dependant on some bits of paper that seem to prove very little beyond the ability to remain conscious during an excessively long powerpoint presentation, or just have a single go at doing a thing in isolation.

    Taking your plumber analogy one step further, I guess that if you had someone with an MEng in mechanical engineering or something, applying to be a trainee plumber, because they wanted to get away from the computer and get their hands dirty, you’d probably be a bit unsure about whether they could actually do the job, even if they could design all the parts, and whether they’d just get bored and frustrated and move on.
    So someone like that is going to need some references from real people that show they can do a job and actually genuinely enjoy doing it, rather than more bits of paper that just say things to that effect.

    I’m not a ROV tech, but I guess if I was hiring a trainee, off the top of my head, I would be most interested in people who had worked in the workshop of manufacturers, after them, I’d be interested in people who had been technicians in other fields, maybe marine engineers, ship electrical (or electro-technical) officers, oil rig tiffies, RN artificers, fridge engineers, industrial control engineers, plumbers, and electricians, maybe car/lorry/aircraft mechanics. Maybe proven hand-eye skills like air/land/sea pilots and drivers, maybe people who can program, but only if they’ve done some PLC work or metalwork.
    I’d probably want people who do team-based activities. A rigger once said to me that "ROV people were quite egotistical", I don’t know about that, but I’ve certainly seen one or two newbies come on this forum strutting about how wonderful they are, which seems a completely brainless and pointless thing to do. You have to be able to get on with people you can’t stand when at sea or offshore, and keep everything smooth.
    I guess I’d also be interested in people who have experience of projects and project management and who understand deadlines and cost control and logistics a little bit… the stuff called "common sense" in old money.

    So if I was advising myself, I would guess that the best way in is to try and get work experience in any of those fields, regardless of any degrees and things. I know it’s old ground, but maybe I’ve added a bit more detail?


    @lostboy
    , am I to take it that the chances of getting interviews with ROV operators and manufacturers are slim no matter what your background?

    #31820
    Ray Shields
    Participant

    I believe Lostboys comment was regarding if you were appear on a job site via an Agency with only having a piece of paper from a Training school and no qualifications/experience. He, like many others would tell said TRAINEE to sling their hook and ask for someone who was known/proved to be competent – bottom line, Agencies should not be punting out Trainees.

    As for qualifications, do you really thing someone with a degree in Mechanical Engineering would know how to strip a tap and change a washer? Quite often someone with a Degree can tell you the square root of an orange, but they cannot peel it.

    Same goes with Electronics Degrees – they have not been taught to solder. We out there are not designing things, we are fixing them. HNC level is the highest qualification I would suggest that is needed. Hands on RELEVANT EXPERIENCE counts for much, much more.

    Alas in this day and age if you don’t have a bit of paper you are not deemed to be "competent". Its all about ass covering. That’s all the different companies Competency Schemes are, another bit of paper.

    #31821
    Paul
    Participant

    There is no way im shelling out 5000 grand on a 3 week course.

    #31822
    SGB
    Participant

    i phoned up one, and the woman there stated that she couldn’t take anyone on without having been on a course… i.e. a £5,000 one, and whatever experience and quals one had were irrelevant, you just needed the IMCA certificate (like a lot of these offshore/marine certificates, I don’t really see the value of it, other than as a boxticking gravytrain for insurance).

    This thing about the course as a pre-req’ sounded like a pile of tramps’ trousers to me, i can’t imagine why any company would hire someone from behind a bar with a slice of paper with a tick on it, over someone who’d (for example) worked assembling/testing/fixing ROVs for a manufacturer for a few years and had a degree in electronics etc…

    Maybe the reason why the Agency request relevent experience and recognised qualifications is because their clients expect that. Even project teams onshore have to have their CV’s approved by their Clients – no (or not the right) experience then they are off that team.

    Please don’t take this the wrong way, but my experience of the marine world so far (not just ROVs) is making me begin to wonder whether the shoreside part of the whole marine sector is composed of thickies, mickey-takers, and pompous farts who got lucky in the 80s.

    Really?, if correct why would you want to be part of it?
    I agree with Lostboy and Ray – no company will pay for Agency trainees with no experience, especially this time of year.
    Keep hassling the companies direct plenty of companies are looking for the right people with the right attitude.
    Best of luck

    #31823
    Rinky
    Participant

    Thanks to you all for your thoughts and advice. 🙂

    Maybe the reason why the Agency request relevent experience and recognised qualifications is because their clients expect that. Even project teams onshore have to have their CV’s approved by their Clients – no (or not the right) experience then they are off that team.

    They weren’t asking for experience, they were just pushing the 5 grand course and the "IMCA Pilot/Tech cert." as a fundamental prerequisite for anything regardless of anything else someone might have done, which struck me as either ‘knowing and not saying or saying and not knowing’, if you know what I mean; and with all due respect, you can sometimes tell whether someone is:
    a. intelligent
    b. lying
    …when on the phone.

    Please don’t take this the wrong way, but my experience of the marine world so far (not just ROVs) is making me begin to wonder whether the shoreside part of the whole marine sector is composed of thickies, mickey-takers, and pompous farts who got lucky in the 80s.

    Really?, if correct why would you want to be part of it?

    I don’t want to be part of the shoreside particularly, or the bits I’ve dealt with so far, and I was specifically referring to shoreside stuff.
    I’m really referring to the kinds of admin and paperpushing staff and some trainers I’ve encountered; not professionals who something skilled and of value on a day to day basis (i.e. the people whose job I’d like).
    I’m also not talking about the ROV sector, as I don’t have experience of that beyond what I’ve described.
    Of course the whole sector is not going to be like this, but there can be attitude trends or attitude norms in some areas; I also expect that change is inevitable in everything.
    I think I’m partly describing a culture clash or generational clash; and probably simply experienced the duff end of things.
    There are well-intentioned, competent, intelligent people there, I phoned up another agent for a well-known and good rep company, and the attitude and vibe was a complete contrast from the two agencies I spoke to, so I really got a feeling that agencies are not necessarily the most useful things for a lot of people.

    I agree with Lostboy and Ray – no company will pay for Agency trainees with no experience, especially this time of year.
    Keep hassling the companies direct plenty of companies are looking for the right people with the right attitude.
    Best of luck

    Thanks for your advice. "Best of luck" and "right attitude" notwithstanding, I take on board that it is a matter of going to actual companies direct and selling yourself.
    I don’t think I’ve disagreed with anyone about that. I’m just relating experiences and conclusions and fishing for feedback: that seems to be the point of a forum like this – to ask the stupid questions, and put forward the ropey assumptions to let them be shot at, and then hopefully reveal some reality that you won’t get from marketing shpiel. 🙂


    @Rayshields

    Thank you for your thoughts.
    Sure a lot of people go off into programming and manageent, but some degrees do actually involve some practical work (for at least the first half, and the final project, depending on what you do); and some people who end up with those degrees started off with a practical background.
    Paying for a COLU HNC, might be useful and interesting, but doesn’t sound like it would be massively better than an overpriced training course, due to it lacking any workshop time. It seems to me that paying for a workshop-only course or working in one would be a better start.

    Looking at some of the CVs of ROV course "graduates":
    http://www.theunderwatercentre.co.uk/news/newsitem_5947.asp

    I saw one had an EOOW CoC, my understanding is that whilst working in an engine room might be slightly useful-sounding, there’s not really much in the way of metalwork, electronic and hydraulic maintenance that goes on, more just operating and directing maintenance of big filters, engines, and compressors; and the course they do isn’t really as practical as described on paper (this is my understanding from being in an engine room). Does working on a ship count more as "relevant experience" than working on land in some manufacturer that makes the sort of components that you might find on a ROV?

    I’m curious about what you all think about the sort of things these training school "grads" are putting on their CVs?
    I’m trying to whittle down the advice given on here about "training a technician about rovs, rather than training a rov technician" to a more specific description of what counts as "relevant experience" (which doesn’t mean just listing the HNC distance-learning modules offered by COLU).
    your odds of getting it are reduced if you don’t completely know what it is. 🙂

    #31824
    Ray Shields
    Participant

    Paying for a COLU HNC, might be useful and interesting, but doesn’t sound like it would be massively better than an overpriced training course…

    Does working on a ship count more as "relevant experience" than working on land in some manufacturer that makes the sort of components that you might find on a ROV?

    I’m curious about what you all think about the sort of things these training school "grads" are putting on their CVs?

    I’m trying to whittle down the advice given on here about "training a technician about rovs, rather than training a rov technician" to a more specific description of what counts as "relevant experience"

    The main difference is that an HNC is a nationally recognised qualification. This makes it more valuable than just "some" course put together by someone. ROV industry is not like the Diving industry, there are no specific legislates path or courses.

    Working on a ship can count as relevant experience. You will be working at sea for weeks on end, you will be following planned maintenance routines, you will be getting your hands dirty, you will be following safe systems of work, you will be working and living in close confines with others – all exactly the same as you will be as an ROV pilot. I have seen some people been taken on, perfectly qualified and experienced to do the job, and not lasted past their first offshore trip as it "wasn’t for them".

    A few years back an Ops Manager once told people to go and do the ROV training curse if you want, but then don’t tell anyone you had done it – the courses were so badly though of, they actually counted AGAINST you getting a job! I’m sure the contents are a lot better nowadays – but some people still discount them (or at very least they count for only a very small part of why you should hire someone)

    My ideal candidate would be someone who has an HNC electrical and has worked in a workshop or in the Forces for several years and who has a good PRACTICAL knowledge and experience in operating and maintaining machinery or equipment (for electrics, also ready hydraulics). The person must also be very willing to learn, to be able to get on with people, to not mind sweeping the workshop and counting the stores, to be receptive to learn about the operations and the specific technicalities of the ROV equipment.

    Some trainees have been willing to learn but they stand there waiting to be told stuff – the GOOD ones don’t wait to be told but they read the manuals, they follow the Sub Eng as he does the Planned Maintenance and makes the teas for everyone without being asked.

    It may sound trivial but it makes for a bunch better team and working environment and when you are stuck in a 20ft container with the same people for 12 hrs a day for weeks on end, its all relevant.

    #31825
    luckyjim37
    Participant

    It would appear an agency has given you some information and either it is very accurate or you have miss-understood what they have said. Over the last few years I have had a couple of job offers which were dependant on holding a certificate to show I have undertook training to the standards IMCA have set.
    To that end to take them jobs I would have to have been on a competence scheme of one sort or another. As a contractor it would seem that the one way to achieve this is via one or other of the training schools.

    Fugro (UDI long time ago) used to run an internal training course for new starts however there was no inication that it was based around any of the IMCA competences.
    It was however a very good course comparing it back to the one held at Subserv, the content was very similar, The last I heard Fugro were using the underwater centre for training which demonstrated the corporate value to have a training system which fulfills the IMCA scheme.
    Sonsubs training used to be inline with the IMCA guidelines and I am sure a lot of other companies also do this.
    On the subject of cost, I have in the last few months been through the process of identifying training schools and how cost effective they work out I (in my opinion) found MTCS came out on top with the underwater centre running a close second. I am fairly sure from memory the inital 10 day course at MTCS is not as much as £5000. Also to get on the course with MTCS you have to be relevantly qualified or have some form of relevant experience.

    The courses are a good thing if taken as an introduction to the industry and not thought of as a short cut to being an experienced ROV pilot who can instantly do the job.

    #31826
    Andy Shiers
    Participant

    Don’t listen to Mr Jim,
    The courses are a farce.
    Don’t waste your money , Spend it on Electric or Hydraulic courses and if you already have them spend it on the Survival and medical.
    Try and get a job with an ROV operator and they will invest the money in you with the courses offshore. If there is no position with the companies ……………….. Then there are no positions 😯 Go to Another company and enquire there and so on.
    If no bites then there is no job vacancy in the Industry at the mo’ ..Simple ,change your vocation.
    Certain people on here maybe , were lucky and were in the right place at the right time……. Some people on here got in by Bullshit and their time will come for a reckoning , Their reputation will be tarnished.
    Some people giving you advise don’t have the experience to give it. Don’t take my word for it ………………. Check out their profiles and read their comments , Do the maths !
    ROV Operators are always looking for new blood. Usually Spring time for Bid contracts….Good luck.

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