thanks again for all the positive comments. I am not going to disrespect the competition, both PSS and Schilling make good kit, like we do, and I think the 3 of us have taken equipment up a level. We all have our advantages, of course I want ours to be the choice, hence the need for more suggestions on what annoys you.
Pleased to say that we are trying to make our kit work first time, spent alot on making this happen. Strikes me that the world of ROV’s didnt quite get this, you spend a couple of million on kit, then it doesnt quite work. I know what I would feel if a car dealer did this to me on a 10 grand car!! (OK I know CEO’s dont drive 10 grand cars but get my drift) Last few systems delivered have been complemented on this, no doubt having opened my big mouth next system will be a disaster, but moving in right direction. I still moan at the team about making sure we dont forget this though.
Also interested to see comments on post delivery. We have a great bunch here, you can always get on phone, but still think we can do more. Planning to open support centres in US and Singapore in next few months, suggestions please on what else we can do to make a difference to those that matter (I mean you lot)?
Oh and for scotbeve, I offered T-Shirt not fleece, but as you asked you can have one (never to be repeated offer) Need to know how to get it to you, email me at andrew.hodgson@smd.co.uk.
Andrew
CEO SMD
